Revenue recovery of £15k
Details: A system error at the point of electricity transfer for a nursing home resulted in the client being double-billed by suppliers for consumption. It was identified that meter readings used by a previous supplier were incorrect.
Revenue recovery of £43k
Details: Existing supplier objected to a group of 20 nursing homes transferring their elec supplies to another shipper due to outstanding balances on the account.
Revenue recovery of £38k
Details: A commercial property investment company had received a late invoice from their gas supplier, significantly higher than expected, and including backdated charges. The client requested that we take a look at the invoice to see if there were grounds for a reduction.
Revenue recovery of £232k
Details: After receiving copy invoices from our client we noticed that they were being charged a suspiciously high cost for their KVA allocation. After investigation we identified that the capacity volume assigned was 2500KVA, even though the site was not a high user.
Monthly cost reduction of £300
Details: Hotel group with 20+ sites. Across the sites, each hotel had multiple lines installed, most of which were surplus to requirement. This included ISDN 30s and ISDN 2s, along with multiple PSTN lines, most of which were unused.
Client: Nursing Home Group (EC) – 140 care homes
Annual Saving: £684,000
Details: Almost 300 gas and electric meters with different providers, different contract end dates and multiple sites out of contract. Termination notice often not served and contracts rolling over onto deemed rates. The client was struggling to get billing queries resolved with suppliers due to the scale of their business and on a number of supplies were incorrectly paying a higher rate of VAT and CCL.